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Our Philosophy

50 Years of WH Kemp

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Philosophy Row 1

‘Do unto others as you would have them do unto you.’

A hackneyed phrase to some perhaps; nonetheless one which epitomises WH Kemp’s brand mantra and working philosophy.

A philosophy which motivates uncompromising customer service from each and every member of our team. ‘Do unto others’   is our golden rule; our guiding principle for 50 years. After all, customers are our lifeblood, upon whom, in turn, our dedicated workforce of 70 Cable Assembly specialists depend.

A disgruntled, dissatisfied customer is inevitably a ‘here today, gone tomorrow’ customer. Anything but at WH Kemp, where we’re proud of our average customer loyalty retention rate of 15 years.

Philosophy Row 2

Our ‘Do unto others’  approach has built an enviable customer base. In addition to a number of high-tech SME clients, we manufacture highly complex assemblies for several global engineering giants.

Our ‘Do unto others’  philosophy means our customers enjoy sector-leading quality stats:

+99.9% Right First Time
+98% Delivered on Time

‘Do unto others’   has also led to the establishment of a loyal, hard-working and contented team at WH Kemp.

Our customers can be reassured by the presence of a competent management, comprising over 200 years combined experience in the Cable Assembly sector, supported by a stable, well-trained, skilled workforce.

‘Do unto others as you would have them do unto you’   has served WH Kemp well for 50 years, but don’t take our word for it.
This is what our customers have said:

“ You have been one of our most consistent quality suppliers for many years ”
“ I really like what we see here, especially your quality people. Their knowledge is outstanding - good people, good atmosphere, highly recommended. ”
“ We’ve sent 3 of our team to 5 Harness suppliers. In conclusion, you are head and shoulders above the rest – we will give you all our business. ”
” You certainly do go above and beyond. ”
“ I’ve been sourcing looms for over 25 years and used many firms. My policy is always to source from 2 companies – WH Kemp is the only firm I have never got close to switching from. They have to be on our preferred supplier list. ”
“ We’ve used several so called expert Panel Build firms – only WH Kemp delivers on time with a product that works first time. ”

 

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