A HVAC customer came to us after being continuously let down by their previous cable harness supplier. As is often the case with WH Kemp’s new customers, this relationship began through a word of mouth recommendation.
This customer required a variety of cable assemblies, delivered together as individual kits that their factory operators could fit into each machine, with each kit containing many cable assemblies. Their previous supplier rarely held all the items needed in finished stock to assemble a complete kit as one shipment, leading to frequent production line stops.
Within weeks, WH Kemp had built a portfolio of Wiring Looms that could be picked as required, enabling complete wiring kits for each machine to be sent to the customer when needed. Making this work reliably depends on two things, the right mix of cable assemblies being produced on time and held in stock, and a picking team diligent and efficient enough to assemble the many items each kit requires.
WH Kemp has invested heavily in ERP software and hardware in recent years, and it’s this investment in processes and people that supports on-time manufacture and efficient picking.
Challenge
Incomplete cable assembly kits from an incumbent supplier, causing frequent production line stops.
Solution
A portfolio of Wiring Looms built and held ready for picking, supported by ERP software and hardware and a diligent, efficient picking team.
Outcome
Complete wiring kits delivered reliably and on time, removing the production line stops caused by the previous supplier.
