Production Case Study 1: Using our expertise to support customer processes

Attention to detail is what sets WH Kemp apart from other Cable Assembly manufacturers. In our series of production case studies, we examine how we worked with our customers to simplify their production and solve potential problems before they arise.

When a customer brings an initial cable harness design to WH Kemp for manufacture, our unrivalled experience in the production of cable assemblies can highlight potential issues in the functionality of the finished product.

The Customer

The client in this instance was a leading multinational manufacturer of electronic monitoring equipment, with whom WH Kemp have been working for many years supplying a range of assemblies for their products.

The Challenge

At an early stage of production trials for a cable assembly, one cable was bent at a sharper angle than the others making it prone to pulling out of the connector.  Trials at the customer also noted a difficulty  within the assembly on their production line due to restricted space inside the cabinet.

The Solution

Working with designers, buyers, and production staff at the client’s manufacturing facility, WH Kemp’s Quality Manager Claire Borovac oversaw a solution where one cable was slightly lengthened and screw in connectors were substituted for the original push fit type. This reduced strain on the cables, made the connections more secure and overcame the problem of attaching push fit connectors in a confined area.

The solution was relatively straightforward, and reduced product assembly time, it enabled a rather complex manual process to be replaced by using an alternative type of connector. The alterations implemented in this cable assembly also improved equipment reliability by making connections more secure and removing cable strain.

WH Kemp’s processes bring together expertise from across the production, design, and quality management teams who meet daily in stand-up meetings to ensure that the products and components provided to the customers’ production line integrate into their finished units efficiently, this whilst offering the maximum reliability. Regarding this project Claire reported that there had been no issues since the modifications were made.

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John Wyatt Management Team

John Wyatt

Managing Director

Prior to acquiring WH Kemp in 2012, John’s business career spanned 30 years in the City of London and in Continental Europe; specifically, Switzerland and Hungary. He successfully directed business units within a number of multinationals, in the consumer, retail and engineering sectors. Amongst the companies where John has worked are Wilkinson Sword, Swedish Match, Pharmacia and Tesco. He has also held the position of MD at various manufacturing SMEs. This wealth of business experience, in tandem with John’s personal and open management style, has proved invaluable at WH Kemp in cementing excellent customer and staff relationships. John also holds an MBA from CASS Business School.